support@clipwell.dev for any question — bug reports, feature ideas, licence problems, sales questions. We reply in plain English, usually within a day.
Support.
Write us. We answer.
Refunds
refunds@clipwell.dev for refund requests within thirty days of purchase. No form, no questions. Read the refund policy.
Mastodon
Quick notes, release announcements, screenshots: follow @clipwell.
Logs & diagnostics
If we ask for a log file, open Console.app, filter by
process:Clipwell, and export the last hour to a
.logarchive. Attach it to your reply.
Asked most often
The eight questions.
When does it launch?
Later this year. Leave your email at the bottom of the page and we'll write you the day Clipwell ships — one mail, no newsletter.
Is there a subscription?
No. $29.99, one time. Future major versions may be paid upgrades; everything inside Clipwell 1.x is included.
How does iCloud sync work?
Clipwell writes a small JSON file to your own iCloud Drive. There is no Clipwell server. Text and rich-text items sync; images, files, and recordings stay on the device that captured them.
Which macOS versions are supported?
Clipwell requires macOS 15 Sequoia or later. Apple Silicon and Intel are both supported.
Is my clipboard data sent anywhere?
No. There are no analytics, no telemetry, no accounts. The only outbound network traffic is the optional iCloud Drive sync, and that's to Apple's iCloud — not to us.
Can I use it with a password manager?
Yes. Clipwell ignores clipboard contents flagged as transient or concealed (the standard org.nspasteboard.TransientType and org.nspasteboard.ConcealedType tags). 1Password, Bitwarden, and Apple Passwords all honour those.
What about Family Sharing?
The Mac App Store version supports Family Sharing — one purchase covers up to six Apple IDs in your family group.
Refunds?
Thirty days, no form, no questions. Email refunds@clipwell.dev and we'll process it.