Thirty days. No form. No questions. Email refunds@clipwell.dev from the address you bought with and we'll refund you.
How it works
Mac App Store purchases are refunded by Apple. Use
Report a Problem at reportaproblem.apple.com,
select your Clipwell purchase, and request a refund. Apple processes
most requests within a few days. We don't see the refund on our end;
we only see that the licence has been revoked.
Direct purchases via Paddle are refunded by us.
Email refunds@clipwell.dev with your order ID (Paddle sent it in the
confirmation email — it starts with P-). We forward the
request to Paddle, which returns the funds to your original payment
method, usually within five to ten business days.
If the trial is enough
The fourteen-day trial unlocks every feature. If those fourteen days aren't enough, write us — we'll extend it for you.
What we don't refund
Purchases older than thirty days fall outside our policy. We'll still read your email and answer it; we may not refund.
The reasoning
A friction-free refund window is the most honest way for us to sell a one-time-purchase app. We'd rather you leave with your €29 back than carry around an app you don't use.